Here are the steps I took to group questions (items) within a template.
1. Click on My Templates
2. Select Edit next to a template
3. Select items with the same rating scale for a group
4. Click on Create Group button
5. Edit Group box displays
6. Click Save Item
7. Edit Group box screen is saved. The items are not grouped together.
8. Can't get out of this screen unless you click on Evaluations tool then Evaluation System Tool.