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  1. Sakai
  2. SAK-24628

Feature Request: Please allow an institution to set a default preference for the "Watch" notification email functionality in Forums 2.7



    • Type: Bug
    • Status: CLOSED
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 2.7.1
    • Fix Version/s: 2.8.0, 2.9.0
    • Component/s: Messages Tool
    • Labels:
    • Environment:
      Sakai 2.6.x and 2.7.x
    • 2.9 Status:
    • Previous Issue Keys:
      SAK-19004, MSGCNTR-354


      Thank you so much for the many improvements to the Forums tool in the Forums 2.7 release! Feedback from our community has been very positive on the many enhancements you've made. The UI improvements and statistics improvements have been received really, really well.

      FEATURE REQUEST: Please allow an institution to configure the default email behavior for the "Watch" functionality in the Forums 2.7 tool.

      BACKGROUND: Our community has responded well to the "Watch" feature in Forums 2.7. However, the general feedback has been to adjust the default setting of the tool. We would like a way to make a change to the default email choice for our institutional preference. Specifically, our community has asked for the default to be "No notification" rather than "Notify me by email when a thread that I have contributed to receives a new message." This way, students and instructors can opt-in to the Watch feature rather than opt-out of threads they are participating in. So, we would like a mechanism to administratively adjust the default "Watch" settings within the Forums tool.

      Also, our community suggested listing the opt-out instructions at the bottom (footer) of each Forums notification email sent from Sakai. This way, you can empower the community to modify their "Watch" settings if they ever want to change the setting in the future. Sample language may look something like: "You are receiving this email since you have elected to 'watch' the forums in the '[site title]' site. It's easy to change your notification preference. Simply return to the Forums tool in the '[site title]' site, click "Watch," choose your desired option, and click Save."

      Again, big thanks to the great improvements you've made. And thank you in advance for considering our feature request.

      NOTE: We are running Forums 2.7 on our Sakai 2.6.x service. I have updated the "Affects Version" to 2.7.1 based on feedback from Longsight.

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                • Assignee:
                  baholladay Bryan Holladay
                  arwhyte Anthony Whyte
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                  • Created:

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