The web content tool (iframe) has many problems, and has grown fragile and nasty and needs to be restored to it's pristine simple state.
One change will be to create 4 tools for the different functions this tool serves:
service information (as seen on the gateway site)
my workspace information
The configuration of the tool will be much simpler when they are separated this way.
There are probably other Jira's complaining about bugs in this tool and it's configuration... This will clean them ALL up.