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  1. Sakai
  2. SAK-24683

Foreign Characters in Forums Thread Title turn to Question Marks in Topic Page

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    Details

    • Type: Bug
    • Status: CLOSED
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 2.6.3, 2.7.2, 2.8.1
    • Fix Version/s: 2.8.2, 2.9.0
    • Component/s: Messages Tool
    • Labels:
      None
    • 2.9 Status:
      Resolved
    • Previous Issue Keys:
      MSGCNTR-627

      Description

      Reported by a user on campus :
      "Students type the title of their post in Japanese, but after I read their post, their title turns into "??????". I tried to change encoding, but it doesn't seem to work."

      Steps to reproduce:

      • Go to F11-JAPANLNG-7-01
      • Click on Forums, then title of forum in Japanese characters (all thread titles should be in Japanese if all messages unread)
      • Click on a thread title
      • Go back to Topic page (read topic title will now display as question marks)

      This problem only appears on the Topic page. The characters still display correctly when you go to the thread page. It also appears correctly in Edit mode, so there is no way for the user to correct it. Even the hover text on the Topic page still displays characters correctly.

      The display of question marks only happens if a user clicks on a thread title (reads message). The state is different for each user, depending on which messages they've read.
      "

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                  Assignee:
                  maintenanceteam Core Team
                  Reporter:
                  arwhyte Anthony Whyte
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                    Dates

                    Created:
                    Updated:
                    Resolved:

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