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  1. Sakai
  2. SAK-33332

When new messages are received in portal chat, they aren't visible by default

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 11.5 [Tentative], 12.0, 19.0 [Tentative], 20.0 [Tentative]
    • Fix Version/s: None
    • Component/s: Portal Chat
    • Labels:
      None
    • Test Plan:
      Hide
      • Create a course site as instructor
      • In completely different browser (Like Firefox if you're using Chrome) login as a student in the site
      • Go to the site so you're in as both the instructor as student
      • You should be able to chat, as one user send a number of messages to the other

      The ideal is that the chat keeps up so you can see the latest message, currently the latest messages are off to the bottom in the scroll. If you scroll to the bottom new messages come in but the scroll bar doesn't move.

      Show
      Create a course site as instructor In completely different browser (Like Firefox if you're using Chrome) login as a student in the site Go to the site so you're in as both the instructor as student You should be able to chat, as one user send a number of messages to the other The ideal is that the chat keeps up so you can see the latest message, currently the latest messages are off to the bottom in the scroll. If you scroll to the bottom new messages come in but the scroll bar doesn't move.

      Description

      When using portal chat, if you get a lot of messages a scrollbar appears, however the newest messages are on the bottom and you actually have to scroll to get to them (they aren't focused) this requires constant scrolling to keep up with the latest chat.

      It seems like either the chat should be reverse sorted (with the newest messages always at the top) or the scrollbar should focus to the bottom so the newest messages are always visible. I tested this behavior from 11-13.

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              • Assignee:
                Unassigned
                Reporter:
                jonespm Matthew Jones
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                Dates

                • Created:
                  Updated:

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