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  1. Sakai
  2. SAK-40047

Kaltura browseandembed does not work on mobile devices

    Details

    • Type: Bug
    • Status: OPEN
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 11.4
    • Fix Version/s: None
    • Component/s: Mobile Devices
    • Labels:
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      Description

      We have added CKEditor-support for Kaltura plugin according to example here: https://github.com/kaltura/sakai-extension/issues/111

      But when running this on mobile device we get something like the text: This page is not compatible with your equipment.

      When going to the frame source, which is our kaltura instance, then it works perfectly fine with mobile device, so as we see it it is something in Sakai that is causing the problem.

      We wrote an issue on the kaltura plugin: https://github.com/kaltura/sakai-extension/issues/115

      But haven't got any response on it as of yet.

      We have also written a support request towards Kaltura and their answer was: "After consulting with our Application Team they shared that this issue is needed to be checked on the Sakai end."

      Not really clear if that is Sakai or the Kaltura plugin.

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                Assignee:
                ern Earle R Nietzel
                Reporter:
                Evelönn Johan Evelönn
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                  Dates

                  Created:
                  Updated:

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