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  1. Sakai
  2. SAK-40411

Sitestats: Statistics tool records Forum activity incorrectly

    Details

    • Type: Bug
    • Status: Awaiting Information
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 11.4, 12.6, 19.0
    • Fix Version/s: None
    • Component/s: Forums Tool, Sitestats
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      Description

      ISSUE:

      The "Statistics" tool (sitestats) records incorrect data based on user activity in the Forums tool.

      STEPS TO REPLICATE:

      • Create a site.
      • Add two students.
      • "STUDENT01" creates a new conversation. No other activity.
      • "STUDENT02" creates a new conversation. No other activity.
      • Go to Statistics
      • Create a report
      • Give it a title (e.g. Forums Statistics test)
      • Set "What" as Events
      • Set "When" as Last 365
      • Set "Who" as All
      • Set "How" as User, Tool, Event, Date
      • Save the report and run it
      • Both students have the following activity (when they have only created a new conversation, not replied to any other posts or read anyone else's post:
      UserID Tool Event Total
      Student01 Forums New thread 1
      Student01 Forums Read thread 1
      Student01 Forums Response thread 1
      Student02 Forums New thread 1
      Student02 Forums Read thread 1
      Student02 Forums Response thread 1
      • Creating a new thread should not create a statistic for responding to a thread, correct?  Clicking "start new conversation" should only increment the "new thread" option, right?
      • Creating a new thread should also not count as a "read" event for the same person's post, correct?  If someone posts a message, it feels like double-dipping to get credit for reading your own post?

      I would expect (given the steps above) for the Statistics tool to only be:

      UserID Tool Event Total
      Student01 Forums New thread 1
      Student02 Forums New thread 1

      I view the issue we are reporting as a bug. I believe the counting or tally process is off. If the tool was designed to record the statistics in this manner, then I strongly recommend that the method of counting Forums activities is changed to reflect expected behavior.

      NOTE: The above Statistics data and steps were done on Sakai 12.3 (https://qa2-us.nightly.sakaiproject.org) on 8/2/2018. We also see the same statistics counts in our local instance of Sakai 11.4.

      Thank you for reviewing this issue.

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                • Assignee:
                  Unassigned
                  Reporter:
                  alanregan Alan Regan
                • Votes:
                  2 Vote for this issue
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                  Dates

                  • Created:
                    Updated:

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