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  1. Sakai
  2. SAK-40861

Chat does not deliver messages when browser tab does not have focus

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    Details

    • Type: Bug
    • Status: CLOSED
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 12.4
    • Fix Version/s: 12.5, 19.0, 20.0
    • Component/s: Chat
    • Labels:
    • 19 status:
      Resolved
    • 12 status:
      Resolved
    • Test Plan:
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      Description

      Steps to replicate:

      1) Two browsers: Chrome and Safari
      2) Log in to Chrome as instructor1
      3) Log in to Safari as student0061
      4) Confirm delivery in a Sakai site of messages while both browsers have focus
      5) In Safari, open a new tab
      6) Send message from Chrome
      7) Wait a couple of minutes
      8) Type new message in Safari Sakai tab

      Note that Safari appears to modify setTimeout calls to minimum 60 seconds when Safari does not have focus.

        Gliffy Diagrams

          Zeplin

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              Issue Links

              depends on

              Feature Request - Functionality that you would like to see in Sakai. SAK-32035 Replace courier service in chat with some other service

              • Major - Major loss of function or need for functionality in production in the near future.
              • RESOLVED
              is duplicated by

              Bug - A problem which impairs or prevents functionality of the product. SAK-33947 Chat loses messages when network is disconnected

              • Major - Major loss of function or need for functionality in production in the near future.
              • RESOLVED
              is related to

              Bug - A problem which impairs or prevents functionality of the product. SAK-40399 Chat tool does not display user in user list in chat when on iPhone (iPad as well?)

              • Major - Major loss of function or need for functionality in production in the near future.
              • OPEN
              relates to

              Bug - A problem which impairs or prevents functionality of the product. SAK-40922 Stack traces in server logs for chat

              • Major - Major loss of function or need for functionality in production in the near future.
              • OPEN

                Activity

                  People

                  Assignee:
                  agschmidt Andrea Schmidt
                  Reporter:
                  ottenhoff Sam Ottenhoff
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                    Dates

                    Created:
                    Updated:
                    Resolved:

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