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  1. Sakai
  2. SAK-40916

Print does not seem to work - just keeps opening new tabs of the same print preview

    XMLWordPrintable

    Details

    • Test Plan:
      Hide
      1. Add some content to a Lessons page
      2. Click Print View, a new tab opens - it's not a 'true' print preview
      3. Click Print All - another tab opens

      Expected behavior: a real print preview with the option to actually print 

      Show
      Add some content to a Lessons page Click Print View, a new tab opens - it's not a 'true' print preview Click Print All - another tab opens Expected behavior: a real print preview with the option to actually print 

      Description

      Tested in all 3 browsers on Windows 10: Chrome, Firefox, Edge

      Was trying to verify SAK-40604 and clicking Print Preview -> Print All, just keeps opening up a new tab.

      Clicking Print All just shows the same page as in print preview, which does not seem to be a real print preview. It looks like the iframe is just opened in another tab.

      I never get my printer information displaying so I can actually print. If I click Ctrl + P, then my printer pops up. 

      I do not see any difference between Print Preview and Print All and it doesn't matter if you're on the main Lessons page or a subpage.

      I see no errors in the server logs. The only error I saw was in the browser console:

      Firefox: Failed to load resource: the server responded with a status of 404 ()
      Edge: HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
      GET - https://trunk-mysql.nightly.sakaiproject.org/lessonbuilder-tool/css/images/wait.gif
      Chrome: Failed to load resource: the server responded with a status of 404 ()

       Attaching screen shot of what displays for gmail (and other pages) when I use the print button there.

        Gliffy Diagrams

          Zeplin

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                  Assignee:
                  maintenanceteam Core Team
                  Reporter:
                  agschmidt Andrea Schmidt
                  Votes:
                  2 Vote for this issue
                  Watchers:
                  9 Start watching this issue

                    Dates

                    Created:
                    Updated:

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