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  1. Sakai
  2. SAK-40987

Firefox: (Inconsistent) CKEDITOR not loading when user clicks to Show Rich-Text Editor (and character count)

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    • Test Plan:
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      1. Use Firefox for testing
      2. As the instructor create a quiz with a short answer/essay question
      3. As the student (using Firefox), click to begin to the quiz
      4. In the short answer/essay question, click the Show Rich-Text Editor (and character count) link

      Expected behavior: the rich text editor displays

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      Use Firefox for testing As the instructor create a quiz with a short answer/essay question As the student (using Firefox), click to begin to the quiz In the short answer/essay question, click the Show Rich-Text Editor (and character count) link Expected behavior: the rich text editor displays

      Description

      This is inconsistent, but more times than not, the text box totally disappears and the rich text editor does not display.

      If the instructor adds a question to a quiz that has the rich text editor, (e.g. Short Answer/Essay), and the student is in Firefox and clicks the link to expose the rich text editor, the text box disappears and the editor doesn't display. 

      I've tested this in Chrome and Edge as a student, clicking the Show Rich-Text Editor (and character count) link and it works in both of those browsers.

      The error displayed in the browser console when this happened:

      Loading failed for the <script> with source "https://trunk-mysql.nightly.sakaiproject.org/library/webjars/wordcount/1.17.3/plugin.js?t=IA8F". beginTakingAssessment:1:1
      Error: [CKEDITOR.resourceManager.load] Resource name "wordcount" was not found at "/library/webjars/wordcount/1.17.3/plugin.js?t=IA8F". ckeditor.js:264:80
      load/< https://trunk-mysql.nightly.sakaiproject.org/library/webjars/ckeditor/4.11.1/full/ckeditor.js:264:80
      e https://trunk-mysql.nightly.sakaiproject.org/library/webjars/ckeditor/4.11.1/full/ckeditor.js:259:187
      x https://trunk-mysql.nightly.sakaiproject.org/library/webjars/ckeditor/4.11.1/full/ckeditor.js:259:332
      w https://trunk-mysql.nightly.sakaiproject.org/library/webjars/ckeditor/4.11.1/full/ckeditor.js:259:416
      z/e.$.onerror https://trunk-mysql.nightly.sakaiproject.org/library/webjars/ckeditor/4.11.1/full/ckeditor.js:260:363

       

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                • Assignee:
                  farreri Miguel Pellicer
                  Reporter:
                  agschmidt Andrea Schmidt
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                    Updated:
                    Resolved:

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