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  1. Sakai
  2. SAK-41140

Error in MS Edge for online chat - Edge user does not see other users

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    • Test Plan:
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      You will need users in different browsers, one of the browsers has to be MS Edge.

      1. Have all users log into the site
      2. Click the little chat icon in the right corner (portal chat)
      3. Expected behavior: All users should be able to see the other users present.
      4. Have one user leave the site - Verify the chat windows update
      5. Have the user re-enter the site - Verify the chat windows update

       

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      You will need users in different browsers, one of the browsers has to be MS Edge. Have all users log into the site Click the little chat icon in the right corner (portal chat) Expected behavior: All users should be able to see the other users present. Have one user leave the site - Verify the chat windows update Have the user re-enter the site - Verify the chat windows update  

      Description

      Win10: Edge - initially the user did see the other users logged into the course. The other users were in Chrome and two in Firefox. One of the users left the site and Chrome and Firefox updated. Edge did not update. 

      On refresh, all users were gone from Edge, not even the user in Edge displayed.

      I cleared the cache, logged in again and still nothing.

      The error that displays in Edge: 
      0: 'updatePresence' is not defined
      [eval code (26) (1,1)|ms-appx-web://Microsoft.MicrosoftEdgeDevToolsClient/23/console/eval code (26)]

      On trunk, the user in Edge still displays for the other users even though the Edge user is not able to see anyone else.

       

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          Attachments

          1. 02142019_Edge_updatePresence.mp4
            3.26 MB
          2. image-2019-02-14-20-31-07-037.png
            image-2019-02-14-20-31-07-037.png
            17 kB
          3. online1.gif
            online1.gif
            5 kB
          4. online2.gif
            online2.gif
            28 kB
          5. online3.gif
            online3.gif
            8 kB
          6. qa1_firefox.gif
            qa1_firefox.gif
            8 kB
          7. trunk_online.mp4
            5.27 MB

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                • Assignee:
                  Unassigned
                  Reporter:
                  agschmidt Andrea Schmidt
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                  • Created:
                    Updated:

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