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  1. Sakai
  2. SAK-41140

Error in MS Edge for online chat - Edge user does not see other users

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    Details

    • Test Plan:
      Hide

      You will need users in different browsers, one of the browsers has to be MS Edge.

      1. Have all users log into the site
      2. Click the little chat icon in the right corner (portal chat)
      3. Expected behavior: All users should be able to see the other users present.
      4. Have one user leave the site - Verify the chat windows update
      5. Have the user re-enter the site - Verify the chat windows update

       

      Show
      You will need users in different browsers, one of the browsers has to be MS Edge. Have all users log into the site Click the little chat icon in the right corner (portal chat) Expected behavior: All users should be able to see the other users present. Have one user leave the site - Verify the chat windows update Have the user re-enter the site - Verify the chat windows update  

      Description

      Win10: Edge - initially the user did see the other users logged into the course. The other users were in Chrome and two in Firefox. One of the users left the site and Chrome and Firefox updated. Edge did not update. 

      On refresh, all users were gone from Edge, not even the user in Edge displayed.

      I cleared the cache, logged in again and still nothing.

      The error that displays in Edge: 
      0: 'updatePresence' is not defined
      [eval code (26) (1,1)|ms-appx-web://Microsoft.MicrosoftEdgeDevToolsClient/23/console/eval code (26)]

      On trunk, the user in Edge still displays for the other users even though the Edge user is not able to see anyone else.

       

        Gliffy Diagrams

          Zeplin

            Attachments

            1. 02142019_Edge_updatePresence.mp4
              3.26 MB
            2. image-2019-02-14-20-31-07-037.png
              image-2019-02-14-20-31-07-037.png
              17 kB
            3. online1.gif
              online1.gif
              5 kB
            4. online2.gif
              online2.gif
              28 kB
            5. online3.gif
              online3.gif
              8 kB
            6. qa1_firefox.gif
              qa1_firefox.gif
              8 kB
            7. trunk_online.mp4
              5.27 MB

              Issue Links

              is related to

              Sub-task - The sub-task of the issue SAK-41025 isOnline not showing logged-in users

              • Major - Major loss of function or need for functionality in production in the near future.
              • RESOLVED

                Activity

                  People

                  Assignee:
                  Unassigned Unassigned
                  Reporter:
                  agschmidt Andrea Schmidt
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                    Dates

                    Created:
                    Updated:
                    Resolved:

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