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  1. Sakai
  2. SAK-42442

Email archive is not accepting email from authorized email addresses

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    Details

    • 19 status:
      Resolved
    • Test Plan:
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      1. You will need to create a user with a valid email address
      2. Create a site and add the email archive
      3. Click on Email Archive
      4. Verify your email address is authorized and displays correctly
      5. Log into your email account and send an email to the email archive for your site
      6. Check the email archive and verify the email arrived
      Show
      You will need to create a user with a valid email address Create a site and add the email archive Click on Email Archive Verify your email address is authorized and displays correctly Log into your email account and send an email to the email archive for your site Check the email archive and verify the email arrived

      Description

      Master: My email shows as an authorized sender for the email archive, yet when I send an email to the archive from that address, I see an error in the logs and the email never shows up in the archive:

      03-Sep-2019 19:04:26.935 INFO [org.subethamail.smtp.server.Session-/127.0.0.1:55342] org.sakaiproject.mailarchive.SakaiMessageHandlerFactory.getMailArchiveChannel Mail rejected: from: ags.sakai.cle@gmail.com not authorized for site: trunk-ags-101-spring-2019 and channel (/mailarchive/channel/344a57a8-b190-4426-ab38-00528ab5bff3/main)

      I tested 19x, and that email is not arriving either (https://qa19-mysql.nightly.sakaiproject.org/portal/site/35f452a9-8f6d-4212-9b04-a064b2b645e4), but I see no errors in the logs.

      Created a new gmail account for one of my "students", gave students permission to send to email archive, but it was also rejected: philiptrent919@gmail.com

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            1. 1004_193_ptrent_student.gif
              7 kB
              Andrea Schmidt
            2. email_address.gif
              9 kB
              Andrea Schmidt
            3. email_archive.gif
              6 kB
              Andrea Schmidt

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                  Assignee:
                  ottenhoff Sam Ottenhoff
                  Reporter:
                  agschmidt Andrea Schmidt
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                    Updated:
                    Resolved:

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