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  1. Sakai
  2. SAK-42466

24 hour reminder for assignments should include timezone

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    • 19 status:
      Verified
    • Test Plan:
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      1) Create an assignment due in 24 + 5 minutes hours
      2) Capture the email being sent to students
      3) Make sure the email contains time zone information, e.g., does not just due at 7:00pm but says 7:00pm with a time zone

      Advanced test:

      1) Login as student in course above
      2) Set you Home -> Preferences -> Time Zone to somewhere in Europe
      3) Capture the email for that student
      4) Confirm it has the correct time with timezone

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      1) Create an assignment due in 24 + 5 minutes hours 2) Capture the email being sent to students 3) Make sure the email contains time zone information, e.g., does not just due at 7:00pm but says 7:00pm with a time zone Advanced test: 1) Login as student in course above 2) Set you Home -> Preferences -> Time Zone to somewhere in Europe 3) Capture the email for that student 4) Confirm it has the correct time with timezone

      Description

      Users in wrong time zone receive a message that may be inaccurate in the user's situation (default email information is only relevant to users located in the server time zone).

      Deliberatively marking this as a bug (not feature request) as feature is currently unusable / recommended disabled for all fully-online courses, where most users are taking course from different time zones (off campus).

      Technical bug fix needed

      1. Stopgap bug fix: indicate Time zone in email message

      Two options for better UX (TBD/to be created)

      1. Feature request: email notification message defaults to a designated time zone
      2. Feature request: email notification reflects user time zone

      According to SAK-40544, the assignment reminder email is sent 24 hours before the assignment is due in the server time zone. The user's time zone is not currently consulted.

      To clarify: The email is properly sent 24 hours before the deadline but can provide confusing information as the user may be located in a different time zone.

      Users on a different time zone are confused about the actual deadline, which can cause users to submit their work late (defeats the purpose of the feature). This is especially a problem in cases where an entire in-person cohort is located separate time zone than the server.

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                • Assignee:
                  ottenhoff Sam Ottenhoff
                  Reporter:
                  chrislorch Chris Lorch
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                  Dates

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                    Updated:
                    Resolved:

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